Healthcare IT teams carry the location burden for every endpoint across facilities that never stop moving — WOWs, tablets, infusion pumps, workstations. The CMDB is a snapshot of last quarter, not today.
Workstations on wheels belong to no department. They drift floor to floor, get parked in hallways, and quietly colonize storage rooms. Your CMDB shows where they were enrolled — not where they are today. When a ticket comes in, your tech's first task is to find the device before they can work on it.
Travel and agency nurses rotate through buildings they've never seen before. They can't brief each other on equipment location because they don't know it themselves. Equipment accountability falls entirely on your IT team — and that team is already stretched across a campus that never sleeps.
When a Joint Commission surveyor asks for location documentation — or when an IR team needs to know which devices were active on which floors during a security incident — the answer has to be immediate and defensible. "We think it was in 4-East" is not a record.
Used by: Healthcare IT directors, systems administrators, field technicians, and compliance managers across hospital campuses and multi-facility health systems.
A per diem nurse is calling. You have no idea which of your 12 carts went where during the last shift change. With Forager, last-confirmed location is on every asset record. Your on-call tech navigates directly there — no physical search, no waking up a charge nurse to escort them.
Every confirmation your techs made during normal ticket work is already logged — timestamped, attributed to the specific technician, and tied to a room. The audit export takes 60 seconds. You hand it over before the surveyor finishes asking.
Which devices were active, where were they located, who confirmed them? The Forager attestation log has every record with timestamp, confirming user, floor, and room. Your IR team has the full picture without interviewing every tech who was on shift.
It doesn't have to be a project. Every ticket your techs close updates the asset's confirmed location and pushes it to ServiceNow or any webhook-capable CMDB within seconds. The database improves continuously as a side effect of normal workflow, not as a separate cleanup effort.
Create a Remediation Sprint from the affected asset list. Forager assigns devices by last-known location to each tech, navigates them there via floor plan, and tracks progress in real time. You watch the dashboard fill in — device by device — until every workstation is cleared.
They open Forager and see every assigned device pinned on the floor plan. No verbal briefing, no escort required. Every confirmation is attributed to the specific contractor by name and timestamp — full accountability from the first scan, visible to your team in real time.
Get in touch and we'll scope a deployment for your environment.
