Harbinge.rs builds field intelligence products that reduce operational friction.

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Industries — Hospitality

Everything was in the right place
before the last event.
Now you have 90 minutes.

Hotels and event venues run multiple simultaneous operations across large properties — and the equipment has to be exactly where the BEO says it will be.

Event coordinators build Banquet Event Orders that call out exact equipment — six wireless presentation clickers, four AV carts, two podiums. Operations teams are responsible for having that equipment in that room at that time. The problem is nobody tracked where any of it went after the last event. It's somewhere on property. It's always somewhere on property. Finding it is the job your team does before they can do their actual job.

Shift changes are where information goes to die. The outgoing team knows exactly where everything is. The incoming team gets a verbal briefing that nobody writes down, remembers imperfectly, and can't act on accurately. By the time the first guest calls the front desk with an equipment request, the incoming team is still oriented.

High-value portable equipment — projectors, wireless mic systems, specialty bar equipment — walks off or accumulates in the wrong building. The question is never "did we buy enough?" It's "do we actually have what we bought, and where is it?" Forager answers that question in seconds.

Used by: Event coordinators, F&B directors, housekeeping managers, and operations teams across hotels, resorts, conference centers, and multi-venue properties.

Situations your team is dealing with right now.

Every scenario below is a problem Forager was built to solve.
01
The BEO calls for 6 wireless presentation clickers. You can only find 3.

Before you place a $400 purchase order, check Forager. All 6 are on property — 3 are in the AV closet on the 4th floor where a tech left them after last week's conference. Crisis avoided. Setup complete on time.

02
AV equipment that should be in Ballroom A is still in the conference room from yesterday.

Location history confirms it — last confirmed in the 3rd floor conference center, 18 hours ago. You redispatch immediately. The equipment makes it to Ballroom A 40 minutes before the event starts. Nobody knows it was a problem.

03
Night shift ended 20 minutes ago. The incoming team needs to know where the housekeeping carts are.

They open Forager. All 8 carts show last-confirmed locations from the overnight crew. The morning briefing takes 2 minutes. The incoming team starts their first floor with accurate information instead of spending 20 minutes hunting down what the night shift left where.

04
Your seasonal property just reopened. Equipment was distributed across 3 storage sites over the winter.

Sprint-based re-confirmation across all 3 sites. Each team scans what they find. You know what's accounted for, what's missing, and what needs to move before the first guest checks in. No assumptions, no guessing from last year's notes.

05
A conference just wrapped. 40 tables and 400 chairs need to be back in storage before tomorrow's setup.

Staff confirm each item as it's stowed. The sprint closes when every piece is accounted for. The incoming setup crew starts tomorrow from a clean slate — not from "we think everything's back but we're not sure."

06
A high-value piece of specialty equipment hasn't been seen in three weeks. Do you report it stolen or find it first?

Location history shows it was last confirmed in the penthouse suite prep area after a private event. It's in a storage closet on the 12th floor. You find it in 10 minutes instead of filing an insurance claim that takes two months to close.

How Forager fits into your workflow

01
Last-known location for every asset means shift handoffs are a data lookup, not a verbal briefing — the incoming team starts with accurate information every single shift.
02
Equipment that moves between events, floors, and storage shows up in location history — you always know where something was last confirmed and who confirmed it there.
03
Multi-property visibility gives operations managers a live dashboard across all buildings and venues — one screen for the whole property, updated continuously as staff confirm equipment.

Ready to deploy Forager at your property?

Get in touch and we'll scope a deployment for your environment.